SPOT TRAINING
A focus on discipline being developmental first, with punitive steps being taken as a secondary measure.The aim is to help supervisors and managers to more effectively coach and manage their direct reports. Elements of the Employment Rights Act as they relate to discipline will be incorporated.
The objectives of the workshop are to ensure participants understand:
- The principles of developmental discipline.
- Their role as “coach” in managing their direct reports’ performance/conduct on the job.
- The elements in the Employment Rights Act 2012 relating to discipline and how they are to be applied in their organisation.
Participants will leave with knowledge of the requirements of the Act and a practical and systematic approach to progressive discipline.
The training will be of benefit to those with supervisory or management responsibility.
A focus on discipline being developmental first, with punitive steps being taken as a secondary measure.The aim is to help supervisors and managers to more effectively coach and manage their direct reports. Elements of the Employment Rights Act as they relate to discipline will be incorporated.
The objectives of the workshop are to ensure participants understand:
- The principles of developmental discipline.
- Their role as “coach” in managing their direct reports’ performance/conduct on the job.
- The elements in the Employment Rights Act 2012 relating to discipline and how they are to be applied in their organisation.
Participants will leave with knowledge of the requirements of the Act and a practical and systematic approach to progressive discipline.
The training will be of benefit to those with supervisory or management responsibility.
This session focuses on practical ways to manage your time more effectively thereby improving productivity.
The objectives of the workshop are to ensure participants:
- Examine typical time wasters and reasons for improper time management.
- Better understand why time management is important for effectiveness.
- Have practical steps to help participants manage their time more effectively.
- Better understand the importance of and some methods of better planning.
- Learn when and how to say “No”.
Participants will leave with a better understanding of habits they need to develop in order to improve their productivity.
The training will be of benefit to persons at all levels in the organisation.
This session will demonstrate how to give and receive work assignments for better results; a very important aspect for managers and supervisors to become more effective coaches.
The objectives of the workshop are to ensure participants:
- Examine the challenges experienced when receiving and giving assignments and why they occur.
- Have practical steps to ensure complete understanding of expectations when giving or receiving assignments e.g. what questions to ask.
- Appreciate the importance of seeking out additional work assignments for their own growth.
- Can better delegate work assignments because they understand the importance of effective communication and having clear goals.
- Better understand the steps for ensuring assignments given are executed as accurately as possible.
Participants will leave with a better appreciation of the importance of delegation and an approach that will help them to delegate more effectively.
The training will be of benefit to persons with supervisory/management responsibility.
This is a practical, hands on training which gives you everything you need to produce a professional looking presentation.
The objectives of the workshop are to ensure participants:
- Can use PowerPoint effectively to create presentations
- Better understand the functions of the toolbar
- Understand how to use graphics and video clips to enhance their presentations
- Understand the principles of creating a presentation: including creating slides, using Master Slides, views and templates.
Participants will leave with a better understanding of the features of PowerPoint and the ability to create an impactful presentation.
The training will be of benefit to persons at all levels in the organisation.
Do you ever feel that the meetings you attend are a waste of time?
This session will give you a few practical strategies to use before, during and after any meeting that you lead to ensure that your meetings are effective i.e. not dreaded time wasters!
The objectives of the workshop are to ensure that participants:
- Understand the importance of proper meeting planning; setting clear objectives – importance of the agenda.
- Have practical ways to effectively lead future meetings in a timely and inclusive manner; engendering productivity and collaboration.
- Are equipped to follow through on agreed action items through succinct meeting notes and constructive support to colleagues.
- Have a framework for monitoring effective leadership of meetings.
Participants will leave with tools to better prepare for and lead effective meetings.
The training will be of benefit to persons who are responsible for leading meetings (e.g. departmental, project, etc.)
Research shows that companies with recognition practices have a more engaged and productive
workforce. Statistics from the Barbados’ Best Employers award programme 2012 and 2014 will be shared
that support these findings.
The objectives of the workshop are to provide participants with the guidelines to cultivate a recognition
culture:
- Why is recognition important?
- How to recognise employees through low and no cost recognition ideas.
- What to recognise ‐ the behaviours/actions worthy of recognition.
- How NOT to recognise.
The training will be of benefit to persons at all levels in the Company, but especially those who have a
responsibility for leading and coaching others.
The workshop raises awareness about stigma and discrimination as it relates to HIV/ Aids in the workplace.
The session will help participants understand workplace and community issues and how to effectively deal
with them.
The objectives of the workshop are to ensure that participants:
• Define and distinguish between stigma and discrimination.
• Discuss and understand the impact of stigma and discrimination in the workplace.
• Provide a framework for developing a Policy.
• Understand the Code of Practice.
• Discuss appropriate responses to stigma and discrimination.
Participants will have excellent knowledge of stigma/discrimination relating to HIV and Aids in the
workplace. Be provided with tools to effectively deal with stigma and discrimination in the workplace.
This workshop is suitable for all employees.
Do you ever wonder why so little of what your organisation agreed in its planning get implemented?
This session will discuss ways to plan with alignment, ensure clarity of expectation and share ways to
monitor progress and hold all accountable.
The objectives of the workshop are to ensure that participants:
- Understand the importance of engaging the people who will implement in the actual planning.
- Have a simple but effective framework for documenting the organisational plan.
- Are equipped to use the framework to drive action by teams/departments/individuals.
- Have a better idea as Managers/Supervisors on how to work with others to improve performance/productivity.
This session will focus on the professionalism a receptionist should demonstrate in order to give a great first impression to both internal and external customers.
The objectives of the workshop are to ensure participants:
- Better understand the importance of a welcoming Reception Area and the role of the Receptionist.
- Identify the skills to be used and the behaviours to be demonstrated.
- Have practical ways to provide excellent service and make a great first impression.
- Are equipped with strategies for improving their verbal and visual image.
- Can empower themselves to be the “Director of First Impressions”.
Participants will leave with a deeper understanding of their role as a Receptionist and with practical tools which can be used immediately.